FAQ - Frequently Asked Questions

Shipping within Germany usually takes 1-3 working days.

Shipping takes place daily.

If payment is received by 12:00 noon, the shipment will take place on the same day.

If you ship via DHL parcel, you will automatically receive an email with the shipment tracking and a link to the shipping service provider's website.

We only ship your items well packaged via DHL parcel

or with the German Post.

Shipping to a packing station is possible.

To do this, you must specify the desired Packstation as the delivery address during the ordering process.

After you click the "Checkout" button in your shopping cart, you will have the opportunity to apply your discount code.

In the mobile view, you must select "View order summary" at checkout to use the discount code.

Yes, we also buy.

To do this, simply select " Purchase " in the category bar

and follow the steps as described.

You have a 14-day right of return from receipt of the goods.

Simply send us an email with your invoice number.

We will respond to your request promptly.